Reference

How phk111 Handles Your Personal Information

Your account data — including the details you share when transacting via GCash, Maya, or InstaPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access and correct dataCookies and device tracking disclosurePhilippines-applicable policy
phk111 How phk111 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Team online

Live Chat

Start a live chat session directly from the phk111 lobby. Our support team can take privacy requests and route them to the right desk during staffed hours.

Email Support

Send a detailed data request to our support email. Include your registered mobile number and the specific data concern — account records, deletion, or correction.

Account Help Portal

Log in to your phk111 account, go to Account Settings, and submit a privacy request through the Help section. Requests are tracked and you receive a reply on the same channel.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

phk111 applies SSL encryption across every page and account transaction on phk111 — this covers your login, your GCash or Maya deposit flow, and any withdrawal request you submit. We keep data only for as long as it is needed for the purpose it was collected, unless local law in the Philippines requires a longer retention period. Cookie data tracks your session state and preferred device so returning players in Makati or anywhere else in the Philippines can pick up where they left off without re-entering credentials on every visit.

SSL Encryption

Every session on phk111 — from account login to GCash deposit confirmation — runs over SSL, so your credentials and transaction details are encrypted in transit.

Cookie and Session Policy

We use session cookies to keep your account active across pages and device-preference cookies to remember your mobile or desktop layout. You can clear these through your browser settings at any time.

Data Retention Rules

Account records are kept for the period required by applicable law. Once that period ends, data is deleted or anonymised. You can request early deletion where no legal hold applies.

Third-Party Access Limits

Only payment processors — GCash, Maya, InstaPay — and identity verification services receive any portion of your data, and only the fields each service strictly needs to function.

Common Questions About Your Privacy on phk111

These are the questions our account holders in the Philippines ask most often about how their data is used. Each answer reflects the actual practices on phk111 — not a generic template.

We collect your name, mobile number, email address, and the payment method you register — GCash, Maya or InstaPay. Device identifiers are also logged when you first sign in.

Only with the payment processor completing your transaction. GCash and Maya receive only the fields they need to process a deposit or withdrawal. We do not share transaction data for advertising.

We keep your records for as long as your account is active and for any period required by Philippine law after it closes. Once that obligation ends, data is deleted or anonymised.

Yes. Log in to phk111, go to Account Settings, and submit a data access request through the Help section. You can also email support with your registered mobile number.

Session cookies keep your account active as you move between pages. Preference cookies remember your device layout so your mobile view loads correctly on your next visit.

Contact us via live chat or email and ask for account data deletion. We will confirm whether a legal hold applies; if none does, deletion is processed within the timeframe local law allows.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.